Extra help when you need it
Most schools set Moodly up themselves using our User Guide and the support included with every plan. If you'd like more help, you can add any of these services.
Included with every plan
Every school gets this support at no extra cost, whichever plan you're on.
Priority support
Included on every plan, free or paid.
Reply within one working day
Email info@moodly.education and we'll get back to you.
The Moodly User Guide
Step-by-step help for every part of Moodly.
Need extra assistance?
These optional services are quoted separately. Choose one or combine them, from a setup session to having us look after Moodly for you.
Setup assistance
We help you configure Moodly and get your pupils, classes and staff in, so you're ready for your first check-in.
Best for: Schools that want to run Moodly themselves, with a good start
- Account configuration
- Pupil list import from CSV
- Class and group setup
- Staff permissions
- Dashboard customisation
- Testing before you go live
Online training
Live sessions for your staff, run by our team, with a recording to share with anyone who missed it.
Best for: Training all your staff at once, wherever they are
- Live, interactive sessions
- Recording to keep
- Q&A with our team
- Certificates for attendees
- Times that suit your school
- Up to 50 participants
In-person training
A workshop at your school, built around your own setup, your staff and how you already support pupils.
Best for: Staff training days and whole-school launches
- Face-to-face workshops
- Planned around your school
- Activities for staff
- Help putting it into practice
- Resources to keep
- Travel within the UK included
Managed service
Our team looks after the admin in your Moodly account, from setup to day-to-day changes, so your staff can focus on pupils.
Best for: Schools and trusts without the time to run it in-house
- Day-to-day administration
- Staff and pupil accounts managed
- Classes and settings kept up to date
- Regular reports for leaders
- Priority support
Adding a service
- 1
Tell us what you need
A short call or email about your school and your plans.
- 2
Get a quote
We suggest the right mix of services and send a quote.
- 3
We set up and train
Remote, online or on site, at times that suit you.
- 4
Ongoing support
We're on hand as your staff and pupils settle in.
Need something different?
We can put together a package for a single primary school or a whole trust. Tell us what you need and we'll send a quote.